
Our client is one of the largest consulting companies with their own SaaS product: the Factory Intelligence Platform. This application integrates existing production and IT systems to provide comprehensive insights into manufacturing operations, streamlining industrial workflows and analyzing real-time telemetry data from plant-level devices.
Manufacturers struggled with accessing and interpreting production data efficiently. Operators and plant managers needed a fast and intuitive way to query real-time and historical data without navigating complex dashboards or relying on IT specialists.
Factory Copilot required seamless integration with SQL databases, PDF document processing, and REST APIs, leveraging Azure OpenAI (GPT-4) for natural language processing, an intuitive Angular-based UI, role-based security and encryption, real-time data retrieval, SAP connectivity, and scalability for large-scale industrial deployments.
Akveo developed Factory Copilot, an AI-powered chatbot seamlessly integrated into the Factory Intelligence platform. Leveraging Azure OpenAI's GPT-4, SemanticKernel, and Azure AI Search, Factory Copilot enables manufacturing teams to instantly access key production insights and documentation through a conversational interface.
Real-time KPI Analysis: Operators can query performance metrics such as "What was the KPI X for machine Y last week?" and receive instant insights.
Production Order Tracking: The chatbot retrieves recent production orders on demand.
Device Configuration Assistance: Users can request setup guidance for specific equipment.
Machine Status Monitoring: Operators can check device conditions and alerts in real time.
Data Integration Across Sources: Factory Copilot interacts with SQL databases, PDF documents, and REST APIs to deliver comprehensive responses.
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