Factory Copilot AI Chatbot for Smart Manufacturing

Case studies
Automation
Factory Copilot AI Chatbot for Smart Manufacturing

How Akveo integrated an AI-powered chatbot into the Factory Intelligence platform, enabling operators to query real-time telemetry data and production KPIs through natural language.

[ Client ]

About the Client

Our client is one of the largest consulting companies with their own SaaS product: the Factory Intelligence Platform. This application integrates existing production and IT systems to provide comprehensive insights into manufacturing operations, streamlining industrial workflows and analyzing real-time telemetry data from plant-level devices.

Automation
Germany
5 months
AI Development
Web Development

50%

Faster Data Retrieval

5mo

Project Timeline

3

Core AI Capabilities Built
[ Challenge ]

Manufacturers Struggling to Access Production Data Fast

Manufacturers struggled with accessing and interpreting production data efficiently. Operators and plant managers needed a fast and intuitive way to query real-time and historical data without navigating complex dashboards or relying on IT specialists.

Factory Copilot required seamless integration with SQL databases, PDF document processing, and REST APIs, leveraging Azure OpenAI (GPT-4) for natural language processing, an intuitive Angular-based UI, role-based security and encryption, real-time data retrieval, SAP connectivity, and scalability for large-scale industrial deployments.

[ Solution ]

Building the Solution

Akveo developed Factory Copilot, an AI-powered chatbot seamlessly integrated into the Factory Intelligence platform. Leveraging Azure OpenAI's GPT-4, SemanticKernel, and Azure AI Search, Factory Copilot enables manufacturing teams to instantly access key production insights and documentation through a conversational interface.

Real-time KPI Analysis: Operators can query performance metrics such as "What was the KPI X for machine Y last week?" and receive instant insights.

Production Order Tracking: The chatbot retrieves recent production orders on demand.

Device Configuration Assistance: Users can request setup guidance for specific equipment.

Machine Status Monitoring: Operators can check device conditions and alerts in real time.

Data Integration Across Sources: Factory Copilot interacts with SQL databases, PDF documents, and REST APIs to deliver comprehensive responses.

Impact that Matters

[ Results]

Factory Copilot significantly improved manufacturing operational efficiency by giving teams instant access to the data they need, without IT involvement.

50% faster data retrieval

Operators and managers can now obtain real-time production insights in seconds instead of minutes, dramatically reducing decision latency on the plant floor.

Reduced IT dependency

Employees no longer need to rely on IT teams to extract reports and analyze manufacturing KPIs, freeing up engineering capacity for higher-value work.

Improved decision-making

Quick access to production data allows for faster response times, reducing downtime and operational inefficiencies across the manufacturing facility.

[ Tech Stack ]

Tech Stack

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Dmitry Klim
Head of Growth
5900 Balcones Drive #21729, Austin, TX 78731
+1 (512) 921-9631
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