Health Insurance Platform that Reduced Configuration Time by 85%
The client is a well-established American company developing a customer experience platform for health insurance. They provide hospitals, insurance companies, and healthcare organizations with adaptive front-end solutions. Their clients spin up branded portals where policyholders create accounts, choose insurance plans, and manage payments.
The client's configuration workflow relied on manual JSON editing. Even minor UI or content adjustments required senior developer involvement, creating a critical bottleneck across the organization. The process was slow, error-prone, and inaccessible to business users.
Application delivery was taking weeks instead of days. Sales teams waited on demo builds. Insurance clients waited on portal launches. Engineering capacity was consumed by repetitive configuration tasks instead of innovation. They needed a partner to build an internal low-code platform that would empower non-technical teams to configure and publish adaptive applications without touching code.
We engineered a custom low-code web application built on top of an early version of UIBakery, extending it into a full adaptive engine purpose-built for the health insurance domain.
Simplification: We replaced raw JSON editing with a drag-and-drop visual builder where employees assemble insurance portals using predefined components and instantly preview responsive behavior across devices.
Performance: We introduced modular architecture using Angular and NestJS with a component-based rendering engine and dynamic runtime configuration to handle complex insurance domain logic.
Scalability: We designed the system for multi-tenant insurance platforms and rapid white-label deployments. Three fully functional production applications were delivered as proof of platform viability.
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We have helped over 200 businesses grow their value and improve how they work through better software.
