Automated Customer Service Application with HubSpot Integration

Case studies
Automation
Automated Customer Service Application with HubSpot Integration

A Netherlands heat pump startup hired our low-code developers to automate its Sales, Marketing, and Operations teams using UI Bakery and HubSpot.

[ Client ]

About the Client

Quatt is a Netherlands startup founded in 2021 focused on accelerating the transition to sustainable heating. They offer advanced hybrid heat pumps designed to reduce gas usage by up to 80%.

Automation
Netherlands
6 months
Low-Code Development
UI Bakery

80%

Gas Usage Reduction for Clients

6mo

Project Timeline

3

Teams Automated
[ Challenge ]

Internal Automation for a Fast-Growing Green Tech Startup

  • Building and optimizing internal automation apps for sales, marketing, and operations teams, ensuring scalability.
  • Meeting Quatt's need for a seamless user experience aligned with its goal of accelerating sustainable heating adoption.
  • Integrating HubSpot to enrich customer data automatically during the purchase and installation flow.
[ Solution ]

Building the Solution

Our low-code developer created a UI Bakery application that pulls a specific list of properties from HubSpot. The engineer enriched it with customer information when filling out applications to purchase and install heaters. As a result, we integrated HubSpot, recorded all the necessary information, and implemented JavaScript functions for process automation.

Impact that Matters

[ Results]

The application allowed Quatt to automate customer service processes and support its growing user base efficiently.

Enhanced Efficiency

The internal application allowed Quatt to automate customer service processes, significantly reducing manual workload across teams.

Improved Data Accuracy

Integration with HubSpot enabled real-time updates and accurate record-keeping, supporting better customer relationship management.

Scalability

The scalable architecture supports Quatt's growing customer base and evolving operational needs across two countries.

[ Tech Stack ]

Tech Stack

Integrations
HubSpot
TypeScript

Visuals

[ Case Studies ]

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