
Dorsia is a members-only platform that provides access to hard-to-get reservations at top restaurants in New York, London, Miami, Los Angeles, Dubai, and San Francisco. Members secure exclusive bookings by committing to a guaranteed minimum spend.
The previous Dorsia legacy vetting process involved manual steps that increased the risk of errors and delays. There were inconsistencies between different internal systems, Excel files and CRM, causing discrepancies in application statuses and user data.
Akveo built a Retool dashboard that centralizes the member vetting workflow. The system integrates with Dorsia's CRM, application portal, and MongoDB backend, providing real-time synchronization of application statuses and user data. Automated status updates replace the previous manual Excel-based process.
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