Robust Low-Code 911 Incident System Developed with UI Bakery

Case studies
Automation
Robust Low-Code 911 Incident System Developed with UI Bakery

Akveo's low-code developers built a platform that streamlines emergency data management, from dispatch calls to city council reports, with intuitive workflows using UI Bakery and MongoDB.

[ Client ]

About the Client

The 911 incident Canadian company operates in the public safety sector, providing critical infrastructure for managing and documenting incidents and related emergency services. Their existing system required enhancements for efficiency, scalability, and usability.

Automation
Canada
2 months
Low-Code Development
UI Bakery

2mo

Delivered in 2 Months

100%

Multi-Tenant Architecture

911

Dispatch Integration Built
[ Challenge ]

A Legacy System Needing Stability, Scale, and CAD Integration

  • The legacy system relied on outdated technology that needed more stability and scalability.
  • Certain departments needed access to Computer-Aided Dispatch (CAD) systems, requiring a manual process for creating and managing incidents.
  • Ensuring seamless integration with 911 dispatch systems was a critical technical requirement.
[ Solution ]

Building the Solution

The 911 incident management system was developed using UI Bakery to create a user-friendly interface for efficient emergency data handling. By integrating MongoDB Atlas and leveraging Akveo's low-code consulting, the platform ensures scalability, seamless CAD integration, and adaptability across multiple municipalities with custom location-specific settings.

Impact that Matters

[ Results]

The UI Bakery 911 incident platform replaced a fragile legacy system with a scalable, multi-tenant architecture.

Improved Efficiency

The platform streamlined incident creation and management, enabling departments without CAD access to handle incidents efficiently.

Enhanced Data Consistency

Automated integration with 911 dispatch systems ensured accurate and up-to-date incident data, reducing manual entry errors.

Scalable Multi-Tenant Solution

The system's architecture supports multiple municipalities, with easy customization for location-specific requirements.

[ Tech Stack ]

Tech Stack

Database
MongoDB

Visuals

[ Case Studies ]

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Dmitry Klim
Head of Growth
5900 Balcones Drive #21729, Austin, TX 78731
[email protected]
+1 (512) 921-9631
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